Did you catch Lucy Moore's blog post about the Bundy brothers last week? Since the late 1980s, Lucy has worked as a mediator, facilitator, trainer and consultant, specializing in natural resource and public policy disputes. In her book, Common Ground on Hostile Turfshe shares the most compelling stories of her career, offering insight and inspiration to anyone caught in a seemingly hopeless dispute.

Through ten memorable stories, she shows how issues of culture, personality, history, and power affect negotiations. And she illustrates that equitable solutions depend on a healthy group dynamic. Both the mediator and opposing parties must be honest, vulnerable, open, and respectful. Easier said than done, but Moore proves that subtle shifts can break the logjam and reconcile even the most fiercely warring factions. Check out Chapter 5, "Finding Common Ground," below.